BEH Financial Policy
Effective communication and understanding of practice fees and financial policy are vital elements in establishing and maintaining a rewarding professional relationship between clients and veterinarian. Most of our fees are predictable, and can be quoted prior to seeing a patient. Others, such as those requiring emergency or extensive diagnostic procedures can only be estimated. All clients are sincerely encouraged to discuss the costs of necessary procedures prior to their administration so as to avoid any misunderstandings.
Client Registration Form
A fully completed form must be in our files for us to provide veterinary care (routine or emergency) for a patient.
Payment of Fees
Fees are payable at the time of veterinary service for all clients. We are not in the business of serving as a bank, as we would rather devote all our energy to caring for your animals. We accept payments in cash or by check, Visa, MasterCard, Discover and CareCredit. We also offer clients a billing option and a payment plan program as described below.
IF YOU PREFER A PAYMENT PLAN, we offer a payment plan program through CareCredit. CareCredit, is a veterinary credit card, provides flexible payment arrangements that enable owners to spread costs of veterinary care over several months. Please visit our website for a link to CareCredit or call for details and/or an enrollment application.
Invoices are created on a computer and printed at each veterinary visit. If you are paying by credit card on file, an invoice will be mailed to you.
Our computer billing cycle closes on the last day of each month when statements that summarize outstanding invoices and the total balance due on account are mailed.
Finance charges are only applied to past due balances (more than 30 days from date of service) at a rate of 1.5% per month. The minimum rebilling charge is $4.50.
Past Due Accounts
Accounts with any portion of an outstanding balance over 30 days from the date of service are considered past due. Past due balances (more than 30 days from date of service) are automatically billed to your credit card on file at the end of each monthly billing cycle. We do not bill beyond 30 days.
A fee of $25.00 is charged for each check returned for non-payment.
If your horse is insured, please plan on paying for our veterinary services directly. We do not bill Insurance companies- only patient owners. Insurance arrangements do not affect when payment for veterinary services is due. Please remember to have your insurance information available because most companies require notice prior to/at time of treatment.
Please contact our office during regular business hours weekdays from 8:00 a.m. to 5:00 p.m. or on Saturday from 8:00 a.m. to 12:00 p.m.
By entering your name, you agree to electronically sign this form.